Troubleshooting
Mobile data not working? Find your symptom below and follow the fix.
- Moderate~10 miniOSAndroidCan't Make Calls but Data Works: How to Fix ItDiagnose and fix the problem when mobile data works but calls won't connect.
- Moderate~10 miniOSAndroidMobile Data Keeps Disconnecting: How to Fix ItStop mobile data from dropping repeatedly with these targeted fixes.
- Quick fix~5 miniOSAndroidMMS Not Sending: How to Fix Picture MessagesFix picture and group messages that won't send or download, on iPhone and Android.
- Quick fix~5 miniOSAndroidNo Mobile Data After a SIM Swap: How to Fix ItRestore mobile data after swapping or replacing your SIM, with the most likely fixes first.
- Moderate~10 miniOSAndroidWi-Fi Calling Not Working: How to Fix ItGet Wi-Fi calling working again on iPhone and Android, with carrier-specific tips.
Troubleshooting guides are coming soon.
When your phone won't connect, you don't want a lecture. You want the fix, in the right order, starting with the thing most likely to work.
That's how these guides are built. Each one takes a specific symptom — no data after a SIM swap, picture messages that won't send, calls that drop while data keeps running — and walks you through the fixes from "most likely" to "last resort." Find your symptom below and start at the top. Most problems are solved within the first couple of steps.